PLEASE REFERENCE THE SIZE GUIDES INCLUDED ON EACH PRODUCT PAGE.

CARE REQUIREMENTS VARY FOR EACH STYLE. ALL GARMENTS INCLUDE A LABEL WITH SPECIFIC CARE INSTRUCTIONS.

WE STRIVE TO FULFIL ORDERS AS QUICKLY AS POSSIBLE, AND THEREFORE CHANGES UNFORTUNATELY CANNOT BE MADE AFTER AN ORDER HAS BEEN PLACED.

DISCOUNT CODES CAN BE APPLIED AT CHECKOUT.

IF YOU HAVE ANY ISSUES APPLYING YOUR CODE, PLEASE CONTACT OUR CUSTOMER SUPPORT TEAM.

CONFIRMATION EMAILS ARE SENT AFTER EACH ORDER IS PROCESSED.

IF YOU HAVE NOT RECEIVED A CONFIRMATION EMAIL WITHIN 24 HOURS, PLEASE CONTACT OUR CUSTOMER SUPPORT TEAM.

ORDERS SHIP WITHIN 3-7 BUSINESS DAYS.

PLEASE NOTE, WE DO NOT SHIP ON WEEKENDS OR HOLIDAYS.

FOR MORE INFORMATION ON OUR SHIPPING POLICIES, PLEASE SEE OUR SHIPPING PAGE.

A SHIPPING CONFIRMATION EMAIL WITH TRACKING INFORMATION WILL BE SENT WHEN YOUR ORDER HAS BEEN SHIPPED.

IF YOU DO NOT RECEIVE A SHIPPING CONFIRMATION EMAIL WITHIN 5 BUSINESS DAYS OF PLACING YOUR ORDER, PLEASE CONTACT OUR CUSTOMER SUPPORT TEAM.

ORDERS ARE SHIPPED FROM THE UNITED KINGDOM AND OUR FULFILMENT CENTRE IN TEL AVIV, ISRAEL.

YES, WE SHIP WORLDWIDE.

PLEASE NOTE THAT CUSTOMS, DUTIES, AND/OR TAXES ARE SHIPPED “DELIVERY DUTIES UNPAID” (DDU), MEANING ANY FEES ARE CHARGED UPON ARRIVAL TO THE FINAL DESTINATION AND MUST BE PAID BY THE RECIPIENT UNLESS OTHERWISE STATED.

YOU MAY RETURN ITEMS FOR A FULL REFUND (EXCLUDING SHIPPING CHARGES) WITHIN 21 DAYS OF DELIVERY IF THE ITEMS ARE IN NEW CONDITION WITH TAGS ATTACHED.

PLEASE NOTE THAT RETURNED ITEMS THAT DO NOT MEET THE ABOVE CRITERIA WILL NOT BE ELIGIBLE FOR A REFUND.

PLEASE VISIT OUR RETURNS PAGE FOR MORE INFORMATION OR TO SUBMIT A REQUEST TO RETURN AN ITEM.

WE DO NOT CURRENTLY PROCESS EXCHANGES. IF YOU ARE INTERESTED IN AN ITEM IN A DIFFERENT SIZE OR COLOUR, PLEASE INITIATE A RETURN FOR THE ORIGINAL ITEM AND PLACE A NEW ORDER FOR THE ITEM DESIRED.

YES, YOU CAN USE YOUR OWN RETURN SHIPPING LABEL. WE RECOMMEND INCLUDING TRACKING INFORMATION AND INSURANCE. PLEASE NOTE THAT BARE + JADED IS NOT LIABLE FOR LOSSES OR DAMAGES INCURRED IN THE SHIPPING PROCESS.

SHIPPING INSTRUCTIONS WILL BE PROVIDED UPON INITIATING YOUR RETURN.

NO, ITEMS PURCHASED FROM OTHER RETAILERS CANNOT BE SUBMITTED TO BARE + JADED FOR AN ONLINE RETURN.

PLEASE CONTACT THE RETAILER DIRECTLY TO DISCUSS RETURN OPTIONS.